FAQs
FAQs
You may have questions about starting therapy. We have answers. Some common questions are answered below, but you can also contact our Client Care Team and a real person will be happy to help!
Get all of the answers to your questions.
How do I make an appointment?
Call Client Care at 215-382-6680 ext. 1 or submit an online intake form here. We’ll return your confidential call or online submission within two business days.
How will I find the right therapist for me?
We’ll ask you to answer a few brief questions, and then we’ll determine which office and clinician will be best for you. Or you can browse our Therapist/Psychiatrist Directory based on your preferences and needs and find the right fit for yourself.
What is the cost?
We offer a sliding fee scale and no one is ever turned away due to financial limitations. You can read more about fees here.
Are there certain problems that you don’t treat?
While we do not treat individuals in active addiction or couples with active violence/abuse, we can refer you to other resources or assist you in conjunction with or after addiction/abuse treatment.
Is therapy confidential?
Confidentiality is extremely important to us. Information that you reveal during treatment will be kept strictly confidential. The laws that protect the confidentiality of your personal information, such as HIPAA, apply to both online and in-person therapy. Information disclosed during the course of therapy or consultation is generally confidential. There are exceptions to this, however, that include the following:
- If you disclose your intention to inflict physical harm to yourself or another person;
- If you disclose that physical or sexual abuse or serious neglect of a minor child has occurred;
- If you have given us explicit written permission to disclose your information;
- If we receive a signed, valid court order requesting records; and
- In addition, CFR clinicians (therapists, psychiatrists, counselors, or clinical supervisors) directly involved in your care may communicate with each other about your treatment. If you were seen previously in therapy at CFR, your new therapist may review your prior file in order to ensure continuity of your treatment.
What should I expect when working with an intern?
CFR interns are enrolled in one of two programs:
Post Graduate Certificate Program in Marriage and Family Therapy
The Post Graduate Certificate Program in Marriage and Family Therapy is one of the nation’s premier training programs for licensure as a Marriage and Family Therapist (MFT). Three tracks are offered: Clinical, Clergy, and Sex Therapy. The majority of students in this program have many years of prior experience as mental health professionals.
Master’s Degree in Family Therapy
The Master’s Degree in Family Therapy program, which is a partnership between CFR and Thomas Jefferson University. These students have Bachelor’s degrees in related fields and many already have professional experience prior to enrolling in the program.
Both of these programs are accredited by the Commission on Accreditation for Marriage and Family Therapy Education (COAMFTE).
More about working with an intern
Interns are closely supervised by senior-level CFR therapists. They meet with supervisors for several hours a week to discuss their work and also to review recordings of their sessions. CFR believes that clients receive the best treatment from their interns when their sessions are recorded and viewed in supervision. Interns discuss this option with all of their clients, who can then choose to opt-in. Recordings are treated with the utmost care, protected as required by law, and deleted following review in supervision.
CFR takes a systemic approach to counseling, meaning that we understand the issues that people bring to therapy in the context of their relationships with significant people in their lives. Often the success of therapy for individuals includes engaging a member of the family or the client’s support network. If appropriate, interns will talk with their clients about inviting these important people to therapy with them.
CFR interns provide therapy on a sliding fee scale. Fees are set based on income and no one is turned away due to financial limitations. Low fee sessions are intended to provide access to counseling for those who aren’t able to otherwise afford it. If there is a waiting list for services, verification of income may be required. You can read more about the sliding fee scale here.
We make finding the right therapist or psychiatrist easy.
Option #1
Connect with our Client Care Team
Fill out an online form and a real person will contact you within two business days to schedule your first appointment
Option #2
Find the right fit for yourself
Get to know our experts by browsing our Therapist/Psychiatrist Directory where you can search by specialty area, cost, or location