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Headshot of CFR Board Member Jennifer Kelly

Jennifer Kelly

Jennifer Kelly serves as the Chief Human Resources Officer at Spectrum Health Services, Inc., bringing deep leadership experience across Primary Care Federally Qualified Health Centers (FQHCs) and Long-Term Care organizations. She has a proven track record of driving employee engagement, strengthening labor relations, and negotiating collective bargaining agreements.

Jennifer is highly skilled in the design and administration of retirement savings plans and comprehensive benefits programs that align organizational priorities with employee needs. Her expertise spans Human Capital Management and Talent Acquisition, building high-performing teams and cultivating inclusive workplace cultures.

She has led multiple HRIS and payroll system implementations, ensuring seamless integration of new technologies with broader HR strategy and operations. Colleagues and leaders consistently recognize Jennifer for her strategic approach to workforce planning, operational efficiency, and her ability to foster collaborative relationships across all levels of an organization.

Prior to joining Spectrum Health Services, Inc., Jennifer held senior HR roles with Mid-Atlantic Healthcare and NewCourtland Services.